Fiber Telecom have a solid service assurance strategy that is based on a clear understanding of systems and networks and their interactions with stakeholders, both internal and external to the organisation with embedded support for end-to-end assurance processes such as incident management, problem management and change management.

We guarantee to our customers the continuous enhancement of the service quality level and performance with improved and consistent service quality through optimised use of performance and monitoring tools.

Michele Mondello
Head of Assurance

“One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man.”

Elbert Hubbard